These Terms and Conditions form a binding legal agreement between You and Us and apply to your use of any of our Games or our Platform or Website in any way, through any electronic device (web, mobile, tablet or any other device).
You must read these Terms and Conditions carefully in their entirety before checking the box for acceptance. By checking the box for approval during the registration process, or by accessing the Games or the Platform, You confirm that you have read and agree to be bound by these Terms and Conditions, which include and are inseparably linked to our Privacy Policy, Responsible Social Gaming Policy and other game-specific or promotion-specific terms relevant to your Participation. If you do not agree with any provision of these Terms and Conditions or any other linked policy, rules or terms you may not install or use the Platform or play any Game.
THE WEBSITE, PLATFORM AND/OR GAMES DO NOT OFFER REAL MONEY GAMBLING OF ANY TYPE.
Subject to these Terms and Conditions, players in all permitted jurisdictions may play the Games.
DEFINITIONS
Collective Action: means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding, whether by arbitration or in court.
Content: means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform.
Customer Account: means an account held by a Registered Customer.
Game(s): means any one or more Free Coins Game(s) available on the Platform. We reserve the right to add and remove Games from the Platform at our sole discretion.
Inactive Account: means a Customer Account which has not recorded any log in or log out for a period exceeding 60 days.
Participate: means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in clause 2.
Player or You, you, your or Your: means any person who Participates, whether or not a Registered Customer.
Registered Customer: means a Player who has successfully registered a Customer Account, whether that account is considered active or not.
Service: means the availability and provision of the Games and the Website that enable you to Participate.
Terms and Conditions or T&C’s: means these terms and conditions, as amended from time to time.
1. YOUR PARTICIPATION
RESTRICTIONS
You hereby declare and warrant that:
You are over 18 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Platform;
You participate in the Games strictly in your personal capacity for recreational and entertainment purposes only;
You participate in the Games on your own behalf and not on the behalf of any other person;
All information that You provide to Us during the term of validity of these Terms and Conditions is true, complete, and correct, and You will immediately notify Us of any change to such information;
You will not be involved in any fraudulent, collusive, fixing, or other unlawful activity in relation to your or third parties’ participation in any of the Games and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your participation in any of the Games. We reserve the right to invalidate any participation in the event of such behavior;
It is a Player’s responsibility to ensure that their Participation is lawful in their jurisdiction. Any person who is knowingly in breach of clause 2, including any attempt to circumvent this restriction, for example, by using a VPN, proxy, or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating through a third party or on behalf of a third party located in a jurisdiction where it is unlawful to Participate, is in breach of these Terms and Conditions. You may be committing fraud and may be subject to criminal prosecution.
ELIGIBLE PLAYERS
Employees of our site, any of their respective affiliates, subsidiaries, parent or holding companies, advertising agencies, or any other company or individual involved with the design, production, execution or distribution of the Games and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 6 months of the year) are not eligible to Participate.
ACCEPTANCE
By accepting these Terms and Conditions You agree that your Participation is at your sole option, discretion, and risk. You will have no claims whatsoever against our site or any of its partners, or respective directors, officers or employees in relation to any losses You incur.
2. YOUR CUSTOMER ACCOUNT
SINGLE ACCOUNT
- You are allowed to have only one Customer Account, including any Inactive Accounts, on the Platform. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be canceled or suspended and the consequences described in clause 15.3 may be enforced
- You must notify us immediately if you notice that you have more than one registered Customer Account, whether active or not, on the Platform.
- We are required by law to store your full name, date of birth and residential address.
SECURITY AND RESPONSIBILITY OF YOUR CUSTOMER ACCOUNT
- As part of the registration process, you will have to choose a password to login into the Platform.
- It is your sole and exclusive responsibility to ensure that your Customer Account login details and any payment methods are kept secure and are only accessible by you. You accept full responsibility for any unauthorized use of your Customer Account and any activity linked to your Customer Account, including by a minor (which in all events is prohibited).
- You must not share your Customer Account or password with another person, let anyone else access or use your Customer Account or do any other thing that may jeopardize the security of your Customer Account.
- If you become aware of, or reasonably suspect that security in your Customer Account has been compromised, including loss, theft or unauthorized disclosure of your password and Customer Account details, you must notify us immediately.
- You are solely responsible for maintaining the confidentiality of your password and you will be held responsible for all uses of your Customer Account, including any purchases made under the Customer Account, whether those purchases were authorized by you or not.
- You are solely responsible for anything that happens through your Customer Account, whether or not you undertake those actions. You acknowledge that your Customer Account may be terminated if someone else uses it and engages in any activity that breaches these Terms and Conditions or is otherwise illegal.
- We are not responsible for any abuse or misuse of your Customer Account by third parties due to your disclosure of your login details to any third party, whether such disclosure is intentional or accidental, active or passive.
ACCOUNT TRANSFERS
- You are not allowed to transfer Free Coins between Customer Accounts, or from your Customer Account to other players, or to receive Free Coins from other Customer Accounts into your Customer Account, or to transfer, sell and/or acquire Customer Accounts. Free Coins may only be used to play games on the Platform; they have no “real world” value and you are prohibited from seeking to sell, trade, or use them outside of the Platform. We are the sole owners of all Free Coins.
INACTIVE CUSTOMER ACCOUNTS
- We reserve the right to deactivate your Customer Account if it is deemed to be an Inactive Account.
- If no transactions have been recorded on your Customer Account for 60 consecutive days, we reserve the right to zero any Free Coins balance with no offer of any purchase refunds.
CLOSING OF CUSTOMER ACCOUNTS
- If you wish to close your Customer Account, you may do so at any time by selecting the “Contact Us” link on the Platform and submitting a request to close your Customer Account. Closing your Customer Account will forfeit all continued access to and right to use, enjoy or benefit from any Free Coins.
- If the reason behind the closure of your Customer Account is related to concerns about possible responsible gaming issues you must indicate this in your request to close your Customer Account. Our time-out and exclusion procedures are summarized at clause 6.4 of these Terms and Conditions and are set out in detail in our Responsible Social Gaming Policy.
- You can open your Customer Account again by sending a request to the Customer Support team. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams, which shall abide by strict customer protection guidelines.
DISCRETION TO REFUSE OR CLOSE ACCOUNTS
- We reserve the right to refuse a Customer Account to anyone, or to close an already open Customer Account in our sole discretion.
RULES
- Games offered on the Platform may have their own rules which are available on the Platform. It is your responsibility to read the rules of a Game before playing. You must familiarize yourself with the applicable terms of play and read the relevant rules before playing any Game.
- All foreign exchange transaction fees, charges or related costs that may be incurred as a result of, or in relation to, your purchase of Free Coins are to be borne solely by you, including but not limited to any losses or additional costs arising from foreign exchange fluctuations.
VOID GAMES
- We reserve the right to declare Participation in a Game void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error, fraud, or other action invalidating play.
FINAL DECISION
- In the event of a discrepancy between the result showing on a user’s device and the Free Entertainment Limited server software, the result showing on our site server software will be the official and governing result.
PROMOTIONS
- All promotions, including contests, special offers and bonuses are subject to these Terms and Conditions and to additional terms that may be published at the time of the promotion.
- In the event and to the extent of any conflict between these Terms and Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions will prevail.
- Our site reserves the right to withdraw or modify such promotions without prior notice to you.
- If, in the reasonable opinion of our site, we form the view that a Registered Customer is abusing any promotion, to derive any advantage or gain for themselves or other Registered Customers, including by way of Fraudulent Conduct, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or prize as we see fit.
- Without limiting clause 8.4, unless restricted by applicable law, you confirm that you grant our site an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, and without further acknowledgment of you as the author, any Content you post or publish as part of a promotion, contest or competition.
3. RESPONSIBLE SOCIAL GAMING
POLICY
- Our site actively supports responsible gaming and encourages its Players to make use of a variety of responsible gaming features to better manage their Customer Accounts.
- We refer you to Our Responsible Social Gaming Policy for full details.
- Our site is committed to providing excellent customer service. As part of that pledge, our site is committed to supporting responsible gaming. Although our site will use all reasonable endeavors to enforce its responsible gaming policies, our site does not accept any responsibility or liability if you nevertheless continue gaming and/or seek to use the Services with the intention of deliberately avoiding the relevant measures in place and/or our site is unable to enforce its measures/policies for reasons outside of our site’s reasonable control.
TAKE A BREAK (TIME-OUT) AND SELF-EXCLUSION
- You may, at any time, request a time-out or self-exclusion from our Games. You may also set a limit on your purchases of Free Coins. To view the various options available, refer to our Responsible Social Gaming Policy.
PLAYER PROTECTION POLICY
- We want to ensure that you enjoy your experience playing our Games in a safe and responsible manner. On the Responsible Social Gaming page of our Platform’s principal website, we have a detailed Player Protection Policy, which includes a list of mechanisms that you can enlist in order to ensure a safer gaming experience, including spending limits and 3rd party software to help prevent you from playing, such as NetNanny, Gamblock or Cyberpatrol.
